You may take your old fire extinguishers to the City of Oak Creek Public Works department located at 720 W. Puetz Road for disposal. Please visit the Public Works website for hours of operation.
How do I pay for my ambulance bill?
The Fire Department retains the services of Lifequest, a billing agent, to handle ambulance billing. Ambulance bills can be paid online by visiting Lifequest's website or by mailing a check to the address provided on your bill. The Fire Department is unable to accept payment.
If you have any questions regarding your bill, you can visit Lifequest's website or call them at 800-786-4911. If they are unable to help you, please call Fire Administration at (414) 570-5630 and they will be happy to help you.
How do I request a copy of a fire or ambulance report?
Smoke alarms should be placed on every floor of your home including the basement. It is especially important to have smoke detectors installed outside of each sleeping area and in the kitchen. For more information please go to the Fire Department's Smoke Alarm web page.
I live in a multifamily dwelling, can I have a grill on my balcony?
No hibachi, grill, or other similar devices used for cooking, heating, or any other purposes shall be used or stored on any balcony, under any overhanging portion, or within 10 feet of any structure. Please note that property owners and managers may adopt rules stricter than those adopted by the Fire Department. Please refer to any local agreements to determine additional restrictions.
Individuals that cause damage, injury, or death as a result of the violation of this code may be held responsible. Please be fire safe for your safety as well as that of your neighbors.
What should I do if an emergency vehicle approaches me from behind while I'm driving?
When you are approached from behind by an emergency vehicle operating with its lights and sirens on, slow down and pull your vehicle to the right. Then, when you can safely do so, come to a complete stop. This allows the fire engine, ambulance or police car to have a clear path of travel in the left lane.
Who is responsible for the fire hydrant in front of my house?
The yellow capped fire hydrants are owned and maintained by the Water Utility. If you see a problem with your hydrant, please notify the Water Utility by calling (414) 570-8210. However, it is your responsibility to shovel snow from around the fire hydrant located on your property. The Fire Department needs 3 feet of clearance on all sides of the hydrant to properly connect fire hoses. When there is a fire, time is of the utmost importance. Each minute that firefighters have to spend shoveling around a hydrant is another minute that could be spent fighting the fire.
Why do firefighters go shopping everyday?
When you see a fire engine or ambulance parked at the local grocery store, chances are they are shopping for their meals for the day. Firefighters work 24 hour shifts and eat their lunch and dinner at the firehouse. Each shift, firefighters contribute money to that day's meal fund. The firefighter who is designated as the cook for the day prepares a menu and shops for groceries. The firefighters shop as a crew so that they are able to respond immediately if an emergency call is received.
Why does an engine respond to a medical emergency?
A majority of our emergency medical responses will receive an engine with two personnel and ambulance with two personnel. The purpose behind this is to provide an adequate number of personnel to be able to treat and transfer the patient quickly, safely and efficiently.